FAQ

Questions

Due to the current circumstances of covid-19, deliveries may be slightly delayed depending on the local delivery network in your region. We hope that you lend your patience to the logistic teams no matter where they are, who are supplying us with our daily essentials and keeping goods flowing through our communities.

All standard orders will be shipped in four to five business days of confirmation from our team that they have received your order. If your order includes an item that we indicated will be shipped at a later date, we will only ship the entire order out together once the item arrives.

It’s our goal to ensure you have the best possible experience with us, and so we offer returns valid for 30 days from the date of arrival. As such, you will be responsible for paying for your own shipping costs for returning your item.

To return your item, do email us at rakhicreation1506@gmail.com and mail it back to:

Address to send the product:

Tower C, 404
Antriksh Golf View One
Noida, Uttar Pradesh
201301

If 30 days have gone by since you’ve received the parcel, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are non-returnable. Please note that shipping cost is not refunded.

I think I got the sizing wrong on my order, can I exchange it for a different size?

We’re happy to send you the right size and do an exchange! Otherwise, we only replace items if they have arrived defective or damaged. If you need to exchange it for the same item in a different size then send the item to our above address with in 30 days.

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